The Curmudgeonly Professor has written lucidly and extensively about the trials, tribulations, and sloppy handling of details by the phone company, the tv company, and the venerable but sloppy US Postal Service every six months when we migrate back and forth between St. George UT and Salt Lake City UT. So far, we have had to have the TV repair man come out three times to get our TV back to where it was six months ago. Working, that is. The US Post Office made its share of mistakes in not recording correctly the forwarding instructions. The phone company, after assuring us that all was well, neglected to set up our Salt Lake phone with a forwarding number, neglected to set up our St. George phone with calls forwarded to our answering machine, and sent a modem for the internet after they had already acknowledged that I had an internet modem to begin with.
What is so aggravating is the outsourcing. To change newspaper service in Salt Lake City, you are routed through Honduras or some similar place. The phone company can land you in the Phillipines. Automated phone answering means you listen to inane hot air about how they really are anxious as all heck to talk to us and if we will just wait patiently for the next available person anywhere from Timbuctoo to Anchorage AK for the next hour and a half, and then listen to ten or twelve options, and then punch in our number a couple more times, and then avoid using bad language about genealogy and such, we might be favored with talking to a real, honest to goodness person. And then, after being assured that all is well, we wait a day or so, and all isn't well. In fact, all is just as bad as it was before. Half the time I can't understand what the outsource persons with foreign accents are saying. I don't blame them. I blame the companies for going on the cheap to provide inferior service and generate an endless flow of consumer headaches and mistakes. If you write a letter in St. George to your next door neighbor, it goes first to Salt Lake City to be sorted and then comes back to St. George.
Meanwhile, to put The Curmudgeonly Professor in an even more curmudgeonly demeanor, the Utah Jazz keep losing, BYU men lose to UMass. But oh happy day, Ohio State gets busted from the unbeatens by the lovely Spartans. I learned not to like Ohio State when I was a student at Michigan. I still don't like them. Once in awhile I see someone with an Ohio State baseball cap or such at the grocery store and we embark on a discussion. Turns out Ohio State can't stand Michigan either. But Michigan is definitely better, even if they lose games and such. Then the BYU women's basketball team is still unbeaten, my esteemed grandson serving as an assistant coach for this wondrous team.
At least the sun is shining today. My wonderful neighbor shoveled our walk and driveway. I made enough potato, broccoli, cheddar, and bacon soup to last for a week last night. But then the handle on the microwave broke for the umpteenth time. It costs 58 bucks to replace a two-bit plastic handle. So how do you determine when you are ahead of the game? Have a nice day. The Curmudgeonly Professor.